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Announcing:

Sale Ends September 30^th Version 9 first became available for 'downloading' on September 17^th. Promotional upgrade Pricing is 50% off of standard list pricing until September 30^th(a Sunday). Premier's MTM Forum Subscribers receive an extra 10% credit towards future services from Premier for orders placed thru Premier. See our highlights below and please call us for more details and for ordering. Visit the following forum post for our summarization of version 9 new features and for a link to the Lexis web page. http://support.premiersoftware.com/MT_Forum/showthread.php?t=191

Lexis' technical support is available at 50% off of list. This promotional discount disappears on September 30^th. Technical support directly from Lexis for any supported version requires a technical support contract. If you do not have a technical support contract, we as a CIC , can on your behalf get Lexis' help to resolve technical support issues. The following from the Lexis web site explains what is and what is not included.

Live Answer Technical Support is designed to address issues that are strictly technical in nature, such as unusual initial setup and installation, errors, unexpected results, and performance problems. There is no set limit on the number of support incidents or calls. After entering a customer number, subscribers calling for assistance are put immediately through to a trained technical support staff member. During exceptionally busy periods subscribers may experience short hold times.

Please note that technical support is not designed to address routine setup, customization, data conversion, training, or consulting. Live Tech Support is limited to issues that are directly related to Time Matters/Billing Matters and excludes setup and operation of operating systems, networks, hardware, and SQL databases.

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Version 8 Stability has been improved with service release 2.0, which was released in early August. This has helped most firms suffering with issues surrounding new computers with dual core or multi-processor PC's. Version 6 and earlier versions are no longer supported by Lexis. To find your version, service release and number of licensed users, in Time Matters click on Help, then click on About Time Matters.

If you have version 6 or earlier, we highly recommend that you call us to discuss your options.

www.premiersoftware.com

ü The official product names are now: Lexis^®Front Office Powered by Time Matters v9and Lexis^®BackOffice Powered by Billing Matters v9. Our guess is Lexis in future versions will migrate the PC Law and Juris Billing programs, which they now own, and Billing Matters into one version with the best features of each program. At that point it may be called Lexis – Back Office and the powered by Billing Matters (PCLaw or Juris) will be de-emphasized or dropped entirely. However, that is just conjecture at this point in time.

ü Version 9 enhancements include many ease of use changes which will result in faster learning for new users and a better experience for veteran users. For example, a new archiving wizard allows multiple record type to be archived in the same process, and records not marked done will be alerted.

ü There are up to five new User Defined Records which will work their way into new solutions for conquering old problems. For an estates practice these may involve the capture and management of assets, and related contacts such as agents, trustees, beneficiaries, etc. and for a litigation practice it may involve medical records, discovery requests, etc.

ü Billing Matters now supports auto lookup of email addresses when emailing bills; TM AutoText - now works with the Quick Item entry screen; you can exclude page breaks; bill Selected Items from a sub tab; have the option of including Archived Records on reports (Enterprise); allows Receipt - Fee Allocation; on the Tust Report: new Date Range Detail with Beginning /Ending Balances. For more details see:

http://support.premiersoftware.com/MT_Forum/showthread.php?t=191

www.premiersoftware.com

Classes are Free to MTM Forum Subscribers. Look below for the October Class Calendar. Learn how to better use what you already have or learn how to use new features of a recent upgrade.

POPULAR NEW OPEN FORUM SESSION:
"Ask Anything: Got Questions? We Have the Answers!"

Also, call or email anytime with your suggestions and ideas for new classes, class times, reports, powerviews, document templates, automated workflow, best practices or requests for instructional videos. tcaffrey@premiersioftware.com

Premier specializes in law firm system solutions using Time Matters and Billing Matters Software and integration with other programs such as Hot Docs or devices such as scanners or PDA’s. Our staff of six specialists offers extensive experience supporting law firm PC networks, software and all the training essential for achieving staff efficiency and effective law practice management.