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Developing Systems for a High Quality and Profitable Practice
Case Study
OUR PROCESS
Good systems assure that your workload does extend beyond your capacity
to handle the work. Premier specializes in the
integration of law firm procedures into Time Matters law firm practice
management software. We offer you an initial free consultation to identify your requirements
followed by a systematic implementation process. Our consulting group specializes in assisting lawyers and their
staff with the implementation of Time Matters practice management
software into each firm’s unique
environment. Furthermore, we assist
with the integration of each firm's unique procedures into the system.
This is accomplished with a combination of direct
consulting and training, as well as, group training through our Managing
with Time Matters (MTM) Forum.
Overview of the MTM Forum:
http://www.premiersoftware.com/MTM_20Forum.htm
Step 1. Free
On-line Demonstration
Our initial on-line meeting is typically a free
on-line demonstration of Time Matters® and, if appropriate,
our Time Matters feature package overlay for your type of practice.
During this
session we discuss your requirements and also show you how we have
customized the
system
for firms with a similar
practice to your own.
Step 2. Implementation Planning
Our work for new clients begins with an initial
planning session where we review your procedures and identify
how your
system should be configured and customized.
Each new support client of Premier receives the benefit of our unique
System Planning Questionnaire, as well as, the Implementation Checklist
and Schedule. These documents
support a very thorough, effective and productive implementation
process.
Step 3. System Configuration and Customization
Prior to training we configure the appropriate settings in Time Matters.
This typically includes set-up of full text indexing/searching, auto
folder and file naming for
documents, and may also include set-up of
electronic letterhead, fax and document templates as well as links to
other programs (email, billing, document management
and document
assembly) and to other devices (Palm, Blackberry, Pocket PC, Scanner).
Step 4. Training
Training consists of a series of on-line classes. Most firms
schedule our consultants for at least two initial on-line training
sessions.
Complementing the private training
sessions are the regularly
scheduled, open enrollment classes offered in Premier's Managing with
Time Matters (MTM) Forum. The forum
classes are excellent for
initial orientation, for follow-up training and
for properly training staff new staff. MTM Forum
subscribers may attend all scheduled classes
on an unlimited basis.
Other MTM Forum features include
four additional areas: Resources,
Answers On-line, Best Practices and Downloads.
Step 5 On-going Support
Direct consulting, training and remedial support as required, PLUS,
group training and support through the MTM Forum. The MTM Forum
features ten types of classes available to subscribers on an unlimited
basis. Other MTM Forum features include the Answers On-line, Best
Practices, Resources and Downloads.
How Contact Us:
Please feel free to call on us for an initial demonstration and
consultation, or with any questions or requests for assistance for any aspect of your practice management system.
Tel. 856-429-3010
Email: tcaffrey@premiersoftware.com
The
success of your practice depends on the level of service provided to
each and every client. It is essential to have well developed
procedures, and systems that support those procedures, if you are to
maintain quality, efficiency and reasonable profits for your practice.
Please call us today to schedule your free on-line consultation.
Time Matters is a registered trademark
and Billing Matters is a trademark of LexisNexis, a division
of Reed Elsevier, Inc. All rights reserved.
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