“Tom and Premier Software have been invaluable in helping my firm develop and manage its Time Matters database. From consulting, to training, to design of templates and formattable clipboard/merge capabilities, he and his firm have proven to be thoroughly familiar with the software and its capabilities. I have no doubt that we will use Premier -- and Tom -- again.” April 18, 2009 (Linkedin Recommendation)
Top qualities: Personable , Expert , Good Value
Attorney Robert Fleming
Tuscon, AZ
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"...There is NO question in my mind that we never could have learned what we now know without Tom's assistance. But now I know all I need to know to create the rest of our Matter forms and Clipboard documents. Tom is going to help us incorporate Hot Docs in July, and as of September 1, we are going paperless..."
Attorney Jane Skelton
Bangor, ME
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What SOS Subscribers Say:
"Please feel free to use my name as a reference for the server system"
Daniel Olszak, Esq. CELA (Jan 2010)
Lakewood, NJ
www.olszakelderlaw.com
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Tom,
We have had nothing but problems since the installation. Kidding. First of all the installation by JP could not have been more professional and efficient. He coordinated with our tech person thereby avoiding those "little issues" that can be big problems. We have had no problems and no crashes with TimeMatters since SOS.
Gene
Eugene J. Malady, Esq. (May 2010)
211-213 North Olive Street
Media, Pa 19063
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You have not heard from me because the SOS (Save Our Sanity) is working. You must feel like the Maytag repairman. I know you miss me. Thanks
Mark F. Underwood
Underwood & Proctor (Aug 2010)
Huntington, WV 25701
www.underwoodproctor.com
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“ I must say, this has been an incredibly smooth process - and quite a nice change from working with (hosted server vendor)”
Jean M. Mahserjian, Esq., P.C. (Sept 2010)
1741 Route 9
Clifton Park, NY 12065
www.jeanmahserjian.com
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Now Installed in AL, FL, NJ, NY, OK, PA, VA, WV
(Coming soon to a screen near you ! )
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I have known and worked with Tom Caffrey and Premier Software for almost a decade using Time Matters from versions 4.0 thru 10.0. They are intimately familiar with the operation and quirks of the software and have been able to solve my problems very expeditiously. Most recently, I encountered a problem installing Time Matters Version 10. I spent many hours with half a dozen members of theTime Matters technical support team, both on the phone and trying their suggestions on my computer - all of which were ultimately to no avail. We finally decided that the problem was in the Sql server software and had to be addressed by Microsoft.
When Microsoft offered to discuss a problem that seemed to be inherent with their software only if I would sign up for a $275 support agreement, I posted a pleas for help on a ListServ. Tom saw my note and gave me a call, suggesting I discuss it with one of his staff. Within a couple of hours, he had diagnosed and solved the problem with a simple workaround. In the course of installing it on my computer, he also suggested several other modifications to enhance its speed and stability, which I also gladly adopted.
Having Premier Software as an available resource has saved me time and money, not to mention aggravation, when things have gone wrong.
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James C. Haight, J.D.
Attorney at Law
Rockville, MD
